AI Phone Ordering

TEKKOS Voice

AI That Answers Your Phone and Takes the Order

AI that understands voice orders, knows your menu, and can text a secure payment link. Not a chatbot - a conversational AI that takes phone orders while you focus on making great food.

Takes phone orders
Knows your menu
Orders go straight to your POS
TEKKOS Voice Dashboard
TEKKOS Voice AI phone ordering dashboard showing live calls and analytics
Why TEKKOS Voice

This Isn't a Phone Tree

During the dinner rush, every call your staff can't get to is an order at risk. TEKKOS Voice picks up, talks to your customers and takes their order.

Not a Phone Tree

No "press 1 for pickup, press 2 for delivery." Customers just talk. The AI follows the conversation, handles interruptions, and sounds natural.

Works From Your Menu

The AI works from your TEKKOS menu, prices included, and an order is checked against that menu before it reaches your POS.

Handles the Weird Stuff

Customer says "monstrosities"? It knows they mean mozzarella sticks. "Large cheese"? Large cheese pizza. Built to handle how real customers actually talk.

Improves Over Time

We review real calls and tune the system based on what we find.

How It Works

Phone Rings, Order Lands in Your POS

Six steps from phone call to kitchen ticket. Your staff doesn't touch a thing.

1

Customer Calls Your Number

Works with your existing phone number or a new dedicated line.

2

AI Greets with Restaurant Name

Answers with your restaurant's greeting. The standard greeting asks whether the order is for pickup or delivery.

3

Takes Order Naturally

Handles sizes, toppings, modifiers, special requests, and clarifying questions.

4

Confirms Order and Total

Reads back the order and the total before finalizing.

5

Confirms Pickup or Delivery

Sets the order for in-store payment or delivery. No card numbers collected over the phone.

6

Order Appears in TEKKOS POS

The order lands in your POS with the order details and customer info.

Features

What It Actually Does

Here's what TEKKOS Voice handles today.

Built for Real Calls

Designed for how restaurant calls actually sound: accents, background noise, fast talkers.

Understands What They Mean

"Give me a large with everything except anchovies" — it follows what the caller means.

Knows Your Menu

Items, sizes, modifiers and prices come straight from your TEKKOS menu.

Builds Complex Orders

Half pepperoni half sausage, extra cheese, light sauce, add a side — no problem.

No Card Numbers Over the Phone

Customers pay when they pick up or through a secure link.

Call History

Calls are logged with transcripts, so you can look back at what was said.

See What's Converting

How many calls? How many turned into orders? What's the average ticket? All tracked.

Know Your Rush Hours

See exactly when your phone blows up so you know when to staff heavier.

Compliance

Disclosure and Recording Notice

AI phone calls have rules. Here is how TEKKOS Voice handles them.

Honest About Being AI

Asked if it's a robot, the AI says it's an AI assistant helping take orders.

Recording Notice in the Greeting

The standard greeting opens with "This call may be recorded." If you write your own greeting, keep a notice like it.

No Card Numbers by Voice

The AI doesn't take card numbers over the phone. Customers pay at pickup or through a secure link.

FAQ

Common Questions

Everything you need to know about TEKKOS Voice.

Lose Fewer Orders to Voicemail

A missed call is often a missed order. TEKKOS Voice picks up when your staff can't and takes the order, so fewer calls go unanswered.